Plug the Gaps: How Smart Training Solves Everyday Business Problems

Training isn’t just about checking boxes—it’s about solving real problems.

High turnover? Inconsistent quality? Customer complaints? Those are often signs of a training issue. And guess what? These issues pop up in companies of every size.

Step One: Diagnose the Issue

Before you build new training, get curious. Where are the breakdowns happening?

You don’t need consultants to figure this out. Start with a team huddle and ask: What’s getting in your way at work?

The SHRM Toolkit has great guidance on aligning training to real-world performance gaps.

Step Two: Make It Bite-Sized

People don’t need to learn everything at once. Microlearning is your best friend—short, focused lessons delivered when and where they’re needed.

Whether it’s a small team sharing how-to videos on Slack or a big org launching a mobile learning app, the concept is the same: train in context.

A great U.S.-based platform for this? BizLibrary.

Pair training with real-time coaching.

That’s where the magic happens.